Heat Pump Repaired, Existing System Retained

Dietlikonerstrasse, 8303 Bassersdorf
2026
Air-to-water heat pump on the roof of an apartment building in Bassersdorf
Project Description

Repair the heat pump or replace the entire system?

The existing air-to-water heat pump in an eight-apartment building failed completely after repeated faults and a damaged compressor. Heating and domestic hot water had to be supplied temporarily with electricity. A technical assessment recommended replacing the heat pump. After inspecting the system, however, we identified a way to keep it in operation through targeted repairs and improvements to the hydronics.

Ochsner heat pump with upgraded circulation pump in Bassersdorf
Project Description

Targeted improvements instead of complete replacement

Alongside the repair carried out by the manufacturer’s service team, we replaced the heating circuit pump and domestic hot water charging pump. We also installed a correctly sized plate heat exchanger, two 9 kW electric heating elements, and an air and dirt separator. During commissioning, the system reached 55 °C in both the heating and domestic hot water storage tanks without any faults. The existing heat pump could therefore remain in use, avoiding a complete replacement for the time being.

Storage tanks and hydronics of the repaired heat pump system

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